The Museum is partly reopening

BUY YOUR TICKETS ONLINE

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Guidelines to follow during your visit

Our wood Iguanodon, in front of the museum, with its mask (photo: Stéphane Van Israël, RBINS)
14/05/2020
The Museum is partly reopening
post by
Charlotte Degueldre

Do you miss our dinosaurs? Haven’t had a chance to visit our Antarctica temporary exhibition? Rest assured, you can see them safely thanks to our new visit route! Buy your tickets online only.

In order to welcome our visitors in the safest way possible, we have created a unique route through the Museum. This signposted visit takes you from the 250 Years of Natural Sciences room, to our Dinosaur Gallery and finishes in our temporary Antarctica exhibition. You can complete this visit in two hours, the maximum visit time allowed.

The tickets, priced at our ‘permanent exhibitions’ rate (€0-7), are AVAILABLE ONLINE ONLY. We have put a capacity tracker in place in order to spread visits safely throughout the day. We would like to make you aware of the regulations created by the Belgian National Security Council as part of easing the COVID-19 lockdown. Access to the Museum is only possible during the time slot marked on your ticket, which you choose when booking online. Visits last for a maximum of two hours. In order to respect the quotas, visitors benefiting from the free tariff (see below) are required to take a free ticket via the online sales site.

We have placed hand sanitiser dispensers throughout the visit route and our staff are equipped with gloves and masks. The automatic lockers situated on either side of the (closed) cloakroom are available and are disinfected after each use. We strongly recommend wearing a facemask (e.g. disposable mask, fabric mask or scarf) when inside the Museum.

Guidelines to follow during your visit

In order to keep all visitors and members of staff safe, we ask that you respect the following safety measures:

  • Pack light: please do not bring a packed lunch or snack (the indoor and outdoor eating areas are closed off, and you are not permitted to eat or drink during the visit). Please do not bring large bags, scooters or other bulky items (the cloakroom is closed). Prams are permitted but we do not recommend bringing them (as they cannot be dropped off in the cloakroom). The automatic lockers at the cloakroom are available and are disinfected after use.
  • Family groups are limited to a maximum of 5 people.
  • Social distancing of at least 1.5m between other visitors must be respected throughout the visit and our staff will be ensuring this is observed.
  • Visitors with reduced mobility are asked to contact our Security service (security@naturalsciences.be or 02 627 41 98) at least one day prior to your visit so that we can prepare for your arrival. Access to elevators will be reserved for those with reduced mobility.

Individuals who does not follow these guidelines will not be allowed in the Museum.

Please note:

  • A selection of gifts from our MuseumShop will be for sale beside the Museum’s exit. To request specific items, send an email at least one day prior to your visit to museumshop@naturalsciences.be.
  • The indoor and outdoor eating areas, the Dinocafé and the cloakroom are closed until further notice.
  • Free visits on the first Wednesday of the month after 1pm are temporarily unavailable.
  • The car park is only accessible to visitors with reduced mobility. We advise you to come by public transport.

Entrance to our new visit route is free:

  • for children under six accompanied by at least one paying adult
  • for Museum annual pass holders
  • for one accompanying person per disabled visitor
  • for holders of an voucher or one of these cards (to show at the entrance): ICOM, Brussels Card, Press, Attraction & Tourisme, Belspo
  • for teachers with one of these professional ID:

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